Privacy Policy

Last updated: June 2025

1. Information We Collect

When you place an order or contact us, we may collect:

  • Name, email address, and phone number
  • Delivery address
  • Order history and preferences
  • Payment confirmation details (we do not store full card numbers — payments are handled by our payment gateway partner)

2. How We Use Your Information

  • To process and deliver your orders
  • To send order confirmations and shipping updates via email or WhatsApp
  • To respond to your queries and support requests
  • To improve our products and services
  • To comply with legal obligations under Indian law

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only with:

  • Courier/logistics partners — solely to deliver your order (name, address, phone)
  • Payment processors — to securely process your payment (Instamojo / Razorpay)
  • Legal authorities — if required by law or court order

4. Data Security

We take reasonable measures to protect your personal information. Our website uses HTTPS encryption. Payment transactions are processed by PCI-DSS compliant payment partners. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses minimal cookies for essential functionality (such as keeping your cart active during your session). We do not use third-party advertising or tracking cookies.

6. Data Retention

We retain your order information for a minimum of 3 years as required for tax and accounting purposes under Indian law. You may request deletion of your account and personal data at any time by contacting us, subject to legal retention requirements.

7. Your Rights

Under Indian data protection principles, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications

To exercise any of these rights, contact us on WhatsApp at +91 9727079109.

8. Contact

Vediq Spices
📞 +91 9727079109
💬 WhatsApp
📍 Vadodara, Gujarat — 390001