Shipping Policy
Last updated: June 2025
Shipping Coverage
We currently ship across India only. We do not offer international shipping at this time.
Processing Time
- Orders are processed within 1–2 business days of payment confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
- You will receive a WhatsApp/email notification with tracking information once your order ships.
Estimated Delivery Time
- Gujarat (local): 1–3 business days
- Neighbouring states (Maharashtra, Rajasthan, MP): 3–5 business days
- North & South India: 4–6 business days
- East & Northeast India: 5–8 business days
- Remote areas (J&K, Ladakh, Islands): 7–12 business days
Delivery times are estimates and may vary due to courier delays, public holidays, or remote locations.
Shipping Charges
Shipping charges are calculated at checkout based on your state and order weight:
| Region | States | Base Rate (up to 1kg) |
|---|---|---|
| Local | Gujarat | ₹40 |
| Neighbouring | MH, RJ, MP, Goa, Daman | ₹55 |
| North India | Delhi, UP, Punjab, Haryana, HP, UK | ₹70 |
| South India | KA, AP, TG, TN, Kerala, Pondicherry | ₹75 |
| East India | WB, Bihar, Jharkhand, Odisha, CG, Assam | ₹90 |
| Northeast | Sikkim, Meghalaya, Tripura, Manipur, Mizoram, Nagaland, Arunachal | ₹110 |
| Remote | J&K, Ladakh, Andaman, Lakshadweep | ₹140 |
• Weight surcharge: Orders over 1kg incur an additional ₹50; over 2kg, add ₹25 per extra 500g.
• Free shipping on orders above ₹5,000.
Lost or Undelivered Packages
- If your package has not arrived within the estimated timeframe, please contact us on WhatsApp with your order number.
- We will investigate with our courier partner and provide an update within 2 business days.
- If a package is confirmed lost in transit, we will reship your order or issue a full refund.
Incorrect Address
Please ensure your delivery address is correct before placing your order. We are not responsible for delays or non-delivery due to an incorrect or incomplete address provided by the customer. Additional shipping charges may apply for redelivery attempts.
Order Cancellation
You may cancel your order only while it is in Pending status. Once your order moves to Processing, it can no longer be cancelled — this is because your spices are already being freshly prepared for dispatch. To cancel a pending order, sign in to your account and use the Cancel Order option. For further assistance, contact us on WhatsApp at +91 9727079109.
Contact Us
For shipping queries, reach us on WhatsApp at with your order number. +91 9727079109 with your order number.